We see how much time and emotion goes into the creation of each personalized product we produce. It’s a glimpse of how important it is that we make each item as good as it can be. It means a lot to us that we have been the ones who are trusted to create the product that will bring a smile to someone’s face. We strive to meet a few simple principles with everything we do.
Deliver the best service
We know our products need to get back in the customers’ hands right away. Our team spends months planning to hit the peak production periods and maintain the highest level of service and fastest turn-around time. One word that describes our operation to a tee is scalability. In everything we do, we ask if we are implementing a scalable and flexible solution.
Deliver consistently fine quality
It’s so important that each piece we produce is excellent. We put processes in place that assure that everything we do is monitored, inspected and managed to the best of our ability. Experience has taught us that constant monitoring of every part of our process is the key to insuring that we won’t disappoint.
Deliver great value
Your customers need a very good price on a product to be coaxed to buy it in this economy. We know that custom products need to be affordable and we do everything we can to take cost out of the production process. We are constantly trying to source the best components at the best cost and we want to work with you to get the cost of a product where it needs to be to sell the best volume possible.
We want to lead the market in making product and process innovations. Our team is built on a foundation of using our experience and creativity to envision changes and advancements in product design, manufacturing process, infrastructure and supply chain. What we are doing today may be very good, but we are always trying to be better.
Seek environmentally friendly options
It just makes good sense to consider the environmental impact of our facility and our products. We are always looking to source substrates with recycled content and use packaging that is made from recycled material and is recyclable itself. We recycle all of our chemicals. We are implementing energy saving measures across our facilities. We demand best recycling practices from all of our employees. We care deeply about the environment.
These principles guide what we do in every department of our company each and every day.